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How emom77 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and browse our lobby.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention rulesIndonesia-eligible regions covered
emom77 How emom77 Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data — what we hold, how to update it, or how to request deletion — our support team is here to help. You can reach us through live chat, email, or our in-app help channel. We aim to acknowledge data-related requests promptly and keep you informed throughout the process.

Team online

Live Chat

Open the chat icon in your account dashboard to reach a support agent directly about any data or privacy question you have.

Email Support

Send your data request or privacy concern to our support email address, available on the contact page inside your account settings.

In-App Help

Use the Help section inside the emom77 mobile browser interface to submit a privacy query tied directly to your account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply data handling practices designed to keep your account information secure and your payment records private. Here is how each area works in practice so you can check what applies to your account.

Payment Data Security Transaction records from DANA, OVO, and GoPay deposits are encrypted and stored separately from general account data. They are used only for withdrawal verification and dispute resolution.
Cookie Management Session cookies keep your wallet preference and lobby position saved between visits. You can clear or block these via browser settings, though some account features may then require manual re-entry.
Account Data Retention We retain your account data for as long as your account is active or as required under applicable regulation. Once you close your account, we follow a defined deletion schedule for personal records.
Requesting Data Changes You can request a copy of your personal data, ask us to correct inaccurate information, or request deletion by contacting support via live chat or email from your registered account.

Your Questions About This Privacy Policy

Below are the questions we hear most often about how emom77 manages personal data, cookie use, and your rights as an account holder.

We collect your name, mobile number, email address, and the e-wallet you use — DANA, OVO, or GoPay. This is the minimum we need to open and verify your account.

We do not sell your data. We share it only with service providers running parts of our platform, and only under agreements that restrict how those providers may use your information.

Your data is kept for as long as your account remains open, plus any additional period required by applicable law. After account closure, we follow a structured deletion schedule.

Yes. Contact our support team via live chat or email from your registered account and request a data export. We will confirm the request and provide details within a reasonable timeframe.

Cookies remember your session preferences — like your linked GoPay wallet and last-opened lobby category. You can manage or delete cookies through your browser; some session features may need re-setup after that.

Reach us through live chat or email with the specific concern. We will review the record and respond with a clear explanation of what happened and, if needed, correct the information.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.